Before you create a complaint case due to problems mounting your fin...

If you are not used to surfboards and fins, chances are you have trouble mounting the SUP fin for the first time. No problem, we will help you attach the fin the right way.
This guide is for fins using the "US Fin Boxes".

If your board doesn't have the US-fin box you can continue your complaint case at the bottom of this page.

Attached to the fin you will find a bolt going through the front base. A small (approx. 1x1cm) square nut is attached to the other end of the bolt.
IMPORTANT! Keep an eye on the bolt and nut after disassembling! The bolt and nut are not fastened after disassemble! Therefore, we advise you to attach the bolt and nut to the fin after each session. The bolt and nut are small and can easily get lost.

The following video will guide you through the correct mounting of the fin:

Still having troubles mounting the fin after watching the video?

Then you are welcome to create a complaint case
You can create a complaint after you have checked the checkbox(es) below:

I do have the necessary parts for assembly and mounting (if the parts got lost, please contact our customer care service who will help you to get the correct replacement parts)

I DID follow the video instructions but I'm still encountering problems.

Start your Complaint